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Privacy Policy

Last updated: 21 September 2025

This Privacy Policy explains how Onterra Capital Private Limited and Onterra Capital Advisors LLP (together, “Onterra Capital”, “we”, “us”, “our”) collect, use, disclose, and protect personal information in connection with the website www.onterra.in (“Website”).

By visiting www.onterra.in, you acknowledge that you have read and understood this Privacy Policy.

1) Who we are and how to contact us

Onterra Capital Private Limited and Onterra Capital Advisors LLP operate www.onterra.in and related online materials. Contact e-mail: info@onterra.in

2) Scope of this Policy

This Policy applies to personal information collected through www.onterra.in, including:

  • Contact Us submissions
  • Newsletters and updates (if enabled)
  • Gated downloads (e.g., documents available upon submitting details)
  • Webinars/events registrations
  • Surveys/polls and feedback forms
  • Community features such as forums, chats, or comments (if enabled)
  • Cookies/analytics and basic server logs

If you invest with us through a transaction or any investment vehicle, that relationship is governed by the relevant transaction or offering documents, which prevail over this Policy.

3) Information we may collect via www.onterra.in

Depending on the features you use on the Website, we may collect:

  • Identity and contact information (e.g., name, organisation, designation, email address, telephone number)
  • Inquiry details (the content of your message to us)
  • Newsletter and updates preferences (sign-up status, topics)
  • Download, webinar/event, and survey/poll submissions (form fields you submit, registration data, attendance status)
  • Community content (posts or messages you voluntarily submit if forums/chats/comments are enabled)
  • Website and technical data (IP address, device/browser details, pages viewed, timestamps, limited geolocation, cookie and analytics identifiers, server/WAF logs)

We do not collect investor KYC/AML documentation through www.onterra.in.

4) How we use information collected on www.onterra.in

We may use Website information to:

  • Respond to Contact Us submissions and maintain correspondence records
  • Provide newsletters and updates you opt in to receive, with unsubscribe options in each message
  • Facilitate gated downloads, webinar/event registrations and communications, and manage attendance
  • Conduct surveys/polls and analyse responses
  • Operate any community features we enable and, where appropriate, moderate content for safety and compliance
  • Operate, secure, debug, and improve www.onterra.in (including performance, security, and fraud/abuse prevention)
  • Generate aggregated statistics and analytics to understand usage and improve content
  • Comply with applicable legal and regulatory requirements

We do not sell or rent out personal information.

5) Investor/KYC information collected offline (not via the Website)

If you engage with us on a specific transaction or through a fund or vehicle, any investor onboarding or KYC/AML information is collected separately (for example, through secure third-party providers or data rooms) and handled under the relevant transaction or offering documents and applicable law, not under this website Privacy Policy.

6) Disclosures and service providers

We may disclose information collected via www.onterra.in to:

  • Service providers (e.g., secure hosting, email/CRM, analytics, webinar platforms, content delivery/security providers, survey tools) under confidentiality and data-protection terms
  • Professional advisers (legal, compliance, audit) where necessary
  • Affiliates and vehicles we manage or advise, for permitted purposes
  • Regulators, law enforcement, or courts where required by law

7) Cookies and analytics (if adopted) on www.onterra.in

We may use cookies and similar technologies to run the Website, remember preferences, measure performance, and enhance security. Categories may include:

  • Strictly necessary (security, load balancing, session management)
  • Performance/analytics (aggregated usage statistics)
  • Functional (remember settings or choices)
  • Advertising/retargeting (used only if enabled)

When non-essential cookies are active, www.onterra.in will display a cookie banner allowing you to accept, reject, or manage categories. You can also adjust browser settings to limit cookies.

8) Community features and user conduct (only if enabled)

If www.onterra.in enables forums, chats, comments, or similar features:

  • Information you post may be visible to others; this Policy does not cover what you voluntarily publish
  • Do not share sensitive personal information in public areas
  • We may moderate or remove content and restrict access to protect users or comply with law

9) Security

We implement reasonable technical and organisational measures to protect information transmitted through www.onterra.in, including HTTPS transport, access controls, and restricted access to correspondence and registration records. No system is completely secure; please avoid sending sensitive documents through the Website.

10) Retention

Information collected via www.onterra.in is retained as long as necessary to handle your request, to operate the features you have chosen to use (such as newsletters, events, or downloads), to comply with applicable legal or regulatory obligations, or to establish, exercise, or defend legal claims.

11) International storage

Depending on our service providers, Website submissions, registration data, analytics data, and server logs relating to www.onterra.in may be stored or processed outside India. We use reasonable contractual, organisational, and technical safeguards with such providers.

12) Your choices and rights

  • You may request access, correction, or deletion of information you submitted through www.onterra.in by writing to info@onterra.in with the subject line “Privacy request”
  • You can unsubscribe from newsletters and updates at any time via the link in each message or by contacting us
  • You can manage cookie preferences through the banner (when non-essential cookies are enabled) or via your browser settings

13) Children

www.onterra.in is not intended for minors. If you believe a minor has submitted information via the Website, please contact info@onterra.in and we will delete it.

14) Links to other websites

www.onterra.in may include links to external websites for convenience. Onterra Capital does not control or endorse those sites and is not responsible for their content, policies, or practices. Please review the privacy notices of any external site you visit.

15) Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest version. If our Website practices change, we will post an updated Policy on www.onterra.in.

16) Contact

For questions about this Privacy Policy or how we handle information submitted through www.onterra.in, please email info@onterra.in.